Closs & Hamblin Privacy Policy
Closs & Hamblin respects the privacy of its customers and only holds the following information to process orders & improve our customer service. We take your privacy seriously and do not pass any customer records to other companies or organisations. (See our Terms & Conditions for more information about using this website).
This information is collected lawfully and in accordance with the Data Protection Act 2018.
When you register with C&H you will be asked to provide certain information about yourself.
What information do we collect and how do we obtain it?
If you register with us you will be asked to provide information such as your name, address, payment method (no card details are held), telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.
How do we use your information?
We use the information that we collect about you to:
- Process your orders (delivery information will be shared with suppliers for shipping purposes only)
- Manage your account.
- Administer this website.
- Notify you about enhancements to our services, such as changes to the website, new services and special offers that may be of interest.
We may contact you by post, telephone or email with offers from C&H Fabrics Ltd and Closs & Hamblin.
Email Marketing
When ordering through our website, we will add customers to our database so they receive our emailed newsletters. These are sent out periodically throughout the year and provide information such as news, promotions, and product /event information. Customers can unsubscribe at any time via a link at the bottom of these emails or by emailing briweb@candh.co.uk.
Complaints
Please email the Head Office at the email address above if you have any complaints about the way your information is used. Please put PRIVACY COMPLAINT in the header.
C&H Fabrics Ltd Head Office
Address: C&H Fabrics Ltd | Registered Office: 11-13 Cornfield Road, Eastbourne, East Sussex. BN21 3NA
Phone Number: 01323 410428
Email: reception@candh.co.uk