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Made To Measure

Closs & Hamblin Suffolk Collection Lead Satin Curtain Pole 25mm Stud Finial Made to Measure

Code: 9104044
  • From £190.00
Item in Stock | Free Delivery on Mainland UK Orders Over £50
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THIS STYLE IS NOT SUITABLE FOR EYELET CURTAINS FOR EYELET POLES SEE HERE
 
Product specification
    • Colour - LEAD SATIN
    • Material – mild steel which is a robust material with excellent malleability 
    • The pole wall thickness - 1.2mm
    • Bracket projection – 100mm (from back of the bracket to the centre of the pole diameter)
    • Bracket construction – all brackets are built to carry all weights of curtain, and provide a robust fixing to the wall
    • Rings are standard (O) or passing (C) dependent on pole length and are always supplied in even numbers
    • Finial dimensions - Remember to allow for the finials in your overall pole length ordered
    • Parts included in each order by size – see Spec below *
    • Finish – all our poles are powder coated, which gives a high-quality finish
    • Eyelet headings – these are restricted to a maximum length of 4m as they will not pass over passing brackets
The exact contents of your order will depend on the size selected. Poles are cut to your exact requirements and prices are per 0.5m metre of pole so, for example, if you order a pole 275cm in length, you will be charged for the 300cm size.
 


Measuring for Bay Curtain Poles?

Download the Bay Checker App - Available on iPhone App store & Android App on Google Play

Or Fill out the form HERE

 

HOW TO ORDER 

All you need to do is choose your style and colour, select the size just above your required overall length INCLUDING finials, add a note in the basket with the EXACT overall length (including finials) and the product will be cut to this size. 

AS THIS PRODUCT IS MADE SPECIFICALLY FOR YOU PLEASE ALLOW 15 DAYS FOR DELIVERY.

Closs & Hamblin Suffolk Collection MTM Poles

Our new made to measure curtain pole collection is designed and manufactured in Suffolk, UK. The range is made from high quality steel and includes a number of different final styles and finishes from which to choose, and is available in a wide selection of lengths. 

If you have a bay window, there is an app that you can download (see above), to help you measure your bay. 
 
The finished product comes with all the necessary fittings and will be shipped directly to you so that the product is ready to fit on delivery.

 

At Closs & Hamblin we offer FREE DELIVERY to UK Mainland addresses for orders over £50 (exclusions apply, see * below) 

Orders are usually delivered Monday to Friday, between 8am - 8pm. Sometimes orders may arrive in more than 1 parcel.

We endeavour to process and deliver your order as quickly as possible. 

Please inform us of any specific delivery instructions at the checkout stage. 

Depending on the size and value of your order, it will be sent using either Royal Mail First Class (£3.95) or a signed-for courier (DHL or Hermes) service (£5.50). We will calculate the correct delivery method for your order on the ‘Delivery’ page at checkout (exclusions apply, see * below)

* There will be a £4.99 surcharge for items over 120cm (curtain poles & blinds) this will appear in the basket.

* There will be a £9.99 surcharge for JAB Anstoetz, Carlucci & Chivasso orders of £100 or less as these will be shipped from Germany.

Please note that the above terms will not affect your statutory rights.

For more information about our delivery policy, please click here and Full Terms & Conditions

If you wish to return an item for an exchange or refund, you must inform us within 14 days. 

You can return orders to selected retail stores free of charge, to find your nearest store that accept returns please click here. Refund transactions cannot be made by our stores but will be forwarded to our web team for processing.

Delivery charges are non-refundable.

If your goods are not faulty you must return them to us at your own cost, unused and in their original, unopened packaging.

If your goods are faulty or arrive damaged you must inform us within 7 working days. We are happy to replace faulty items but may require proof of damage, or the items to be returned to us for verification. When we have agreed that the item is faulty, we will be happy to replace it and refund any carriage costs incurred to replace the item.

To arrange for an exchange or refund, please use the following steps;

  • Email us at briweb@candh.co.uk quoting your name and order number.
  • Please advise which item/s you wish to return and whether you would like the item/s exchanged or a refund.

Please allow up to 7 working days for your refund to be processed once the goods have been received by C&H.

EXCEPTIONS

Cut Fabrics, Cut PVC, made to measure curtain poles, paints, lampshades, chairs and CLEARANCE items are non-returnable unless faulty.

Curtain Poles & Rugs - Please contact us by the email above to confirm a returns address for this item.

Ready Made Curtains - Cannot be refunded or returned if they have been altered or the heading tape has been pulled. 

Wallpaper - We are unable to accept returns of part orders of wallpaper. Returns will be charged a re-stocking fee of 10%.

We regret that specifically cut fabrics, nets, tapes and PVC cloths will only receive a 50% refund as they have been cut from a roll and can only be resold as a half price remnant. For this reason, we recommend that you request a sample before ordering a large amount.

Gift vouchers cannot be returned or refunded except in accordance with your legal rights.

Please note that the above terms will not affect your statutory rights.

For more information about our refunds policy, please read our Delivery & Returns Policy and our Full Terms & Conditions.

We offer our customers the facility to return or exchange items bought online by contacting our web team or in selected Closs & Hamblin high street stores (excluding concessions and showrooms).

You can find full Delivery and Returns details HERE, refund transactions cannot be made directly by our stores but will be forwarded to our web team for processing, within seven working days.

If your order arrives damaged or your goods are faulty, please inform us within 7 days of receiving it. If you would like to return your order because you have changed your mind, please contact us within 14 days - email the web team at BriWeb@candh.co.uk and we will get back to you as quickly as possible.

Items must be returned unused, in their original packaging, with proof of purchase and any returns note we include with your order. If you did not receive a returns label, please download either a return by courier form or a return to store form.

Certain items, which are sent directly by our suppliers, will not contain an invoice or returns note. In this case, if you wish to return these items please download, print and fill in our one or the return forms mentioned above.

Alternatively, inform our web team at BriWeb@candh.co.uk that you wish to return the order and request a returns form to be sent via email.

EXCEPTIONS: (but not limited to) We regret we cannot accept returns on the following items unless they are damaged or faulty:

  • CLEARANCE Items marked NON-RETURNABLE
  • Made to Measure Curtain Poles
  • Special Order Lamp Shades
  • Part-orders of Wallpapers
  • Cut PVC Tablecloths
  • Upholstered Chairs
  • Gift Vouchers
  • Cut Fabrics & Tapes
  • Paint

WALLPAPER RETURNS WILL INCUR A 20% RESTOCKING FEE We recommend requesting a sample | We are unable to accept returns of part orders of wallpaper .

Please note that the above terms will not affect your statutory rights.

For more information about our returns policy, please visit our Delivery & Returns Policy and Full Terms & Conditions page.

 

- last updated on 28th February 2022 –

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